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About Libraries, Museums and Galleries: Minimum Service Levels

Library Services - Minimum Service Levels

Using the Library

Sydney Jones and Harold Cohen Libraries, Liverpool

The libraries are open 24/7 during the academic session.

Leahurst Library, School of Veterinary Science

Leahurst is open 24/7 during the academic session however after 18:00 Library access is by swipe card only.

See full opening hours for Bank Holiday and vacation opening times.

There are self-service points for issuing material in all the University libraries. See How many books can I borrow and for how long? for further information.

Items are auto-renewed every 4 weeks unless requested by another customer. The only exception to this are Library Use Only books which can be used within the Library for reference purposes only. These are clearly labelled with a yellow sticker.

Once returned, items will be made available within 24 hours and will be held for 5 days. They are available for collection from designated shelves; information on the progress of a reservation is available from the Help Desk and via your Library Account.

Items borrowed from the Sydney Jones Library may be returned via the "Return" point on the ground floor near the entrance. Items borrowed from the Harold Cohen Library may be returned via the "Return" point on the ground floor opposite the reservation shelves. Items borrowed from Leahurst Library may be returned via the self-service points. Leahurst Library items may also be returned at the Harold Cohen or Sydney Jones libraries.


Self-service binding machines are available in the Harold Cohen and Sydney Jones libraries. A channel binding service is also available in both the Sydney Jones and Harold Cohen Libraries, 09.00-17.00.

At Leahurst Campus, binding is available at the CPD Office Leahurst House, Monday-Friday 09:00-17:00.

There are bookable study rooms available at the Sydney Jones and Harold Cohen Libraries. Book online or ask at the Help Desk.

The Leahurst Library has a silent study area, and a bookable seminar room for group sessions. Please book at CPD office, Leahurst House.

There are a variety of study zones available in the libraries. If you wish to report any disturbance or just need help please let us know:

The Get it for me service gives access to material from other libraries which is not held by the University Library.

Self-service laptop loans are available at the Harold Cohen and Sydney Jones libraries.

Please note all laptops are for library use only.

Tours of the library and information literacy sessions are offered across the academic year. See the calendar of events and book a session.

There is a Photocopying/Delivery service for both colour and black and white copying. There is a charge for this service.

The printer/photocopiers are checked regularly. You can credit your print account online.

Faults are reported immediately during staffed hours. If you require further help in using the equipment please contact Library staff or see IT Service's printing information

Special Collections and Archives include manuscripts and archives, medieval to modern; early and finely printed books, and science fiction collections. The department is open 09:30-16.45 Monday to Friday.

A range of stationery items can be purchased from the Help Desk when staffed. Please check Help Desk times for more details.

Getting Help

Opening hours are subject to change. See full opening hours for Bank Holiday and vacation opening times.

Harold Cohen Library Helpdesk

Term Time:

09:00 to 20:00 Monday to Friday.

12:00 to 17:00 Saturday and Sunday

Sydney Jones Library Helpdesk

Term Time:

09:00 to 21:30 Monday to Friday.

12:00 to 17:00 Saturday and Sunday

Leahurst Library Help Desk

09:00 to 18:00 Monday and Wednesday;
10:00 to 18:00 Tuesday

09:00 to17:00 Thursday

09:00 to 15:00 Friday

Please note that Helpdesks open at 10:00 on Wednesdays due to staff training.

You can also contact us via email, phone, sms and live chat - see the Library Helpdesk box on the Library Homepage for more information.

Liaison Librarians are available to help with subject and bibliographic enquiries by appointment, 09:00 to 17:00 Monday to Friday.

IT support can be obtained via the IT services website. If you require help from a member of staff, please see the range of contact options by clicking on the link to Get Help.  Staff are available Monday to Friday 09:00 to 17:00.