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Accessibility: Library Disability Support Assistance:  

About the Library Disability Support Service

The library works with the University Disability Support Team in helping support students with additional needs. Library staff aim to ensure that students with additional support requirements are able to make full use of the Library facilities. In order to take full advantage of all the Library's resources and services it is important to make yourself known to Library staff as soon as possible after starting your course, so please contact us using one of the Contact Us options on this page.

If you know you are going to need your books in an accessible format, please request these as early as possible. Please contact the Accessible Texts Team to check if an eBook can be purchased, or for book chapter or journal article conversions to accessible formats use SensusAccess (see below).

Students studying online programmes should contact their Student Support Manager or visit the Centre for Student Success for accessibility support.

About the Library Disability Support Service

Library books and materials can now be requested via our Click and Collect service.

Students with a disability support plan are able to borrow short-term loan items for a longer period as detailed below:

  • Short (overnight/weekend) loans will issue for 3 days
  • 3 day loans will issue for 7 days
  • 7 day loans will issue for 3 weeks 

If you are not able to visit the library to pick up your books, please see information on our Book and Delivery service

We will post out standard loan copies of books free of charge. 

For more details see the Book and Copy Delivery information.

Please contact us if you require any of the above in a different format. We can offer a bespoke document in electronic or print format taking into account your choice of font type, size and colour.

RNIB Bookshare support learners with a print disability. They provide accessible textbooks and resources for learners with sight loss, dyslexia, dyspraxia, autism and qualifying physical disabilities under the Copyright and Rights in Performances (Disability) Regulations 2014.

Titles can be downloaded by students who can read them electronically or adapt into various accessible formats (PDF, Word, DAISY, audio, BRF). See the Bookshare website for details.


All accessible study rooms have height adjustable desks with PCs available. Students on a support plan can make a booking by contacting the Library by email, live chat or SMS Text on 0151 329 2657

Harold Cohen Library

The Accessible Study Room in the Harold Cohen Library is available as a single study space, but it is large enough to bring your support worker with you. You do not need to book an extra space for this. The following rooms are also available in the Harold Cohen Library

  • 3c - capacity for student only
  • 3d - capacity for student only
  • 4b - capacity for student and support worker
Sydney Jones Library

The following accessible study rooms in the Sydney Jones Library are available to book, however the Access Room is currently unavailable.

  • 1a - capacity for student and support worker
  • 1g - capacity for student and support worker
  • 1h - capacity for student and support worker
  • 1n - capacity for student and support worker
  • 2a - capacity for student and support worker
  • 2g - capacity for student and support worker
  • 2h - capacity for student only
  • 2n - capacity for student and support worker

The Digital Message Service (DMS) is a telephone based fire safety system used to alert people who are deaf, or hard of hearing, that the fire alarm has been activated. It is installed in the following Library buildings:

  • Sydney Jones Library
  • Harold Cohen Library
How it works
Signing up for the DMS text alert system
  • Visit a location where the DMS system is installed.
  • Signage will inform you about DMS, with a number and location code to text (charged at standard SMS rate):

  • You will receive a text from the DMS server informing you that you are connected to the DMS for that location. This text will come from Fireco, and includes a link to set preferences, including the method's you'd like to be alerted and the option to opt out of the service.

  • You only need to register once. Whenever the alarm is activated in your chosen library/libraries, you'll receive an alert through your preferred method(s), whether you're in the building or not.

When the fire alarm sounds
  • Within seconds of the fire alarm sounding, a text message will be sent to all people registered to the location, informing them that the fire alarm has been activated and asking them to make their way to the nearest exit.

  • You will still receive a text even if it is a test alarm sounding, so take a note of when this will be (usually around the same time every week). Contact us to find out the latest information about weekly tests.

 customer service excellence