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Library Disability Support Assistance:  

About the Library Disability Support Service

The library works with the University Disability Support Team in helping support students with additional needs. Library staff aim to ensure that students with additional support requirements are able to make full use of the Library facilities. In order to take full advantage of all the Library's resources and services it is important to make yourself known to Library staff as soon as possible after starting your course. Please contact us.

If you know you are going to need your books in an accessible format, please request these as early as possible. Please contact the Accessible Texts Team to check if an eBook can be purchased, or for book chapter or journal article conversions to accessible formats use SensusAccess.

Students studying with our e-Learning partner, Laureate should contact their Student Support Manager or visit the Centre for Student Success for accessibility support.

Services available

If you find it difficult to use the online catalogue, or obtain books from the shelves, arrangements can be made for a member of Library staff to search for the items and bring them to the Help Desk for you or your study support assistant to collect. It is helpful to provide at least a days notice if you require this service. Students with a disability support plan are able to borrow short-term loan items for a longer period as detailed below:

Short (overnight/weekend) loans will issue for 3 days

3 day loans will issue for 7 days

7 day loans will issue for 3 weeks 

We will post out standard loan copies of books free of charge. Photocopies will be charged at the rate of 4p. The charge will be added to your library record.

Note: charges for this service are counted as outstanding fines on your record and must not exceed £10.00 in total to ensure that your use of library services is unaffected.

For more details see the Book and Copy Delivery information.

Please contact us if you require any of the above in a different format. We can offer a bespoke document in electronic or print format taking into account your choice of font type, size and colour.

RNIB Bookshare support learners with a print disability. They provide accessible textbooks and resources for learners with sight loss, dyslexia, dyspraxia, autism and qualifying physical disabilities under the Copyright and Rights in Performances (Disability) Regulations 2014.

Titles can be downloaded by students who can read them electronically or adapt into various accessible formats (PDF, Word, DAISY, audio, BRF). See the Bookshare website for details.


Both the Sydney Jones and Harold Cohen libraries offer accessible study rooms for students who have a disability support plan, for either study or meetings with a support worker. These can be booked in advance or on the day, subject to availability. To book a room, bring your student card and talk to a member of staff at the Help Desk during staffed hours. You can also contact us via live chat, email or phone.

Book a Library Support Assistant

This service is for any student with a Support Plan who would like one- to- one Library support.
We will allocate a member of staff to you for the time booked.

The library offers a range of support services for all students - please don’t hesitate to ask for assistance at the Help Desks at any time.

Please Note:
Bookings need to be made a minimum of 24 hours in advance.