Online and Remote Studies: Support

The Librarian supporting online programmes, Dr Paul Catherall can provide advice, one-to-one help and training on a range of issues using the Library remotely, online or overseas.

Note - if you are studying a programme taught directly by a school (or insitute) you can contact the Liasion Librarian for your department.

• Email me using my enquiry form or see my email address. 
• Message or call me on MS Teams (preffered), see my email address to call me on Teams.
• Telephone: [uk 0151] [international +44 151] 79 44345 (call quality, including overseas calls is usually better via MS Teams, see above).
• Schedule a consulation (to meet via Microsoft Teams) - book a Library consultation with Paul to meet using Microsoft Teams (available approx. 9am - 5pm GMT/BST weekdays) - after booking you will be automatically sent an MS Teams link to join the session.
• Staff or students can also book a planned group session, please use use the booking form and specify your required group session requirements such as session topic, location if oncampus, number of atendees and other needs.

Topics your Librarian can support include:

• Using the Library, Searching for or locating resources.
• Reading list support.
• Using ejournals, ebooks, theses and dissertations, reports, data, legal, health and market sources.
• Referencing styles, citation software, developing your bibliography.
• Literature searching, using databases/ collections and Open Access resources.
• Technical, connectivity or ongoing issues accessing Library platforms.
• Staff or module development guidance and support.

Please ensure you have installed Microsoft Teams for voice or video calling (this is also useful for demonstrations via screen sharing), you can alternatively schedule a consultation by telephone, however this is not recommended for longer sessions or demonstrations. 

If you are studying a programme taught directly by a school (or insitute) you can contact the Liasion Librarian for your department. Please see the subject list.

Note - online programmes students can contact the Librarian for online programmes for advice on using the Library, referencing, citation software and related issues.

Ask Us is our 24/7 Library Enquiry Desk

Browse Ask Us or see commonly asked online support questions, if the answer you require is not shown, use the Ask Us (chat, SMS, phone) enquiry service.

If you will be using our physical Libraries in Liverpool, and will be using services such as printing, loaning printed books, bookable study spaces, campus computers or other physical services, please also see our Getting Started guide for campus services. 

Also see the Campus Library Services page for an overview of campus facilities and services for online and remote users.

The University of Liverpool has launched the Outputs Development Hub to support research staff across all stages of creating research outputs. The Hub provides guidance on planning, writing, publishing, and dissemination, with resources on REF, impact, non-traditional outputs, and career progression. It also signposts internal and external training opportunities.