Library for Online Programmes: Ask Us

Library Support for Refworks and transition to EndNote products in August 2021
How to resolve Broken (openurl.ac.uk) article links in reading lists – Information for Students and Staff
Library for Online Programmes Newsletter (Sept 2019)
Advice for low-bandwidth or connectivity problems - UPDATED ADVICE

Newsletter

Blog

New Trials/Databases

@LivUniOPLAlerts (Alerts)

@LivUniLibrary (Library updates/news)

Library 24/7 Online Enquiry Desk/ Chat (Ask Us)

If you have ongoing difficulties contact the Librarian for advice. 

24/7 Library enquiries & Chat (Ask Us) - see answers to common questions below. 

Note -

• ​24/7 library chat (if your required FAQ is unavailable)
• For login help contact the IT Service Desk 
• Students with Laureate - for laureate systems (e.g. Vital Source, Online Bookstore) see Centre for Student Success.
   

Commonly Asked Questions

I am Studying an Online Programme and cannot Log into the Library or Need to Change my Password

I am Studying an Online Programme - How do I begin using the Library?

I am Studying an Online Programme - how do I register for my University of Liverpool (MWS) account/ login?

I am Studying an Online Programme (Laureate) - How do I access sample Dissertations?

I am Studying an Online Programme and need help obtaining a specific Article, E-Book or other E-Resource

I am Studying an Online Programme and would like the Library to scan/ email me an article

I am Studying an Online Programme and have problems viewing My Library Record or Personal Settings in Library Platforms

I am Studying an Online Programme and require a University ID card or other form of identification.

I am Studying an Online Programme and need Help with Book/ E-Book Purchases

I am Studying an Online Programme (Laureate) and need help with Laureate platforms such as Laureate's student portal, Online Bookstore, 'Compulsory textbooks', Vital Source or other Laureate systems

I am Studying an Online Programme and wish to access Datastream

I am Studying an Online Programme and have Technical Problems when viewing Library Systems/ Platforms

I am studying an Online Programme and wish to use ArticleReach

I Completed an Online Programme and would like Alumni Access to the Online Library

I am studying an Online Programme and need help searching for E-Books

I am Studying an Online Programme and need help with Restricted E-Books

I am Studying an Online Programme and need Peer Reviewed articles

I am Studying an Online Programme - can I use the on-campus University Library or other University Libraries?